Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 777cz ("Platform", "we", "us", "our") collects, uses, stores, discloses and protects personal data relating to individuals ("User", "you", "your") who access or use the 777cz online gaming and sports betting platform available at https://777cz.cam and all associated services.

By registering an account or continuing to use the 777cz platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and may request account closure by contacting our support team.

This Policy should be read alongside the 777cz Terms & Conditions, which govern the overall relationship between you and the platform. In the event of any conflict between this Policy and the Terms & Conditions on a data-related matter, this Policy shall prevail.

Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable natural person — including name, email address, date of birth, residential address, device identifiers and financial transaction records.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, transfer, erasure or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing personal data — in this context, 777cz.
• "Data Processor" means a third party that processes personal data on behalf of the Data Controller under a written contractual arrangement.
• "Consent" means a freely given, specific, informed and unambiguous indication of your agreement to the processing of your personal data.
• "Cookies" means small text files placed on your device by the platform to store preferences, session information and analytical data.
• "KYC" means Know Your Customer — the identity verification process required of Users under applicable anti-money laundering obligations.
• "Platform" means the 777cz website, mobile interface, applications and all associated digital services.
• "Sensitive Data" means personal data revealing racial or ethnic origin, health data, biometric data, financial account data or any other category of data afforded heightened protection under applicable law.

Data Controller

777cz acts as the Data Controller in respect of personal data collected from users of the platform. As Data Controller, 777cz is responsible for determining the purposes for which your personal data is collected and the manner in which it is processed.

Where 777cz engages third-party service providers — such as payment processors, game content suppliers, identity verification vendors or analytics providers — those parties act as Data Processors under contractual arrangements that impose data protection obligations consistent with this Policy.

All data-related enquiries, access requests and erasure requests should be directed to our support team using the contact details set out in Section 15 of this Policy.

Data We Collect

777cz collects personal data through several channels: directly from you when you register or use the platform, automatically through technical systems as you browse, and from third-party sources such as identity verification providers. The categories of data we collect are detailed below.

4.1 Registration & Account Data

• Full legal name and date of birth
• Email address and account password (stored in encrypted form)
• Residential address including city (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar) and postal code
• Phone number (if provided during registration or verification)
• Username and account preferences

4.2 Identity Verification (KYC) Data

• Government-issued photo identification (e.g., CNIC, passport)
• Proof of address documentation
• Proof of payment method ownership
• Facial likeness data collected during automated identity checks (where applicable)
• Source of funds declarations where required by AML obligations

4.3 Financial & Transaction Data

• Deposit and withdrawal amounts in PKR
• Payment method type and partial identifier (e.g., last four digits of a card or mobile wallet reference)
• Transaction timestamps, reference numbers and processing status
• Bonus credits, wagering activity and balance history

4.4 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system and browser version
• Session start and end times, pages visited and features used
• Referring URL and on-platform navigation paths
• Cookies and similar tracking identifiers (see Section 10)

4.5 Communications Data

• Support chat transcripts and email correspondence with our team
• Feedback, complaints and dispute records
• Marketing communication preferences and opt-in / opt-out records

Legal Basis for Processing

777cz processes your personal data on one or more of the following legal bases, depending on the nature and purpose of the specific processing activity:

How We Use Your Data

The personal data we collect is used for the following purposes. Where a purpose relies on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

6.1 Account Administration

We use your registration data to create, maintain and secure your 777cz account, authenticate your identity at login, process your gaming and betting activity, and display your PKR balance and transaction history accurately.

6.2 Financial Processing

Transaction data is used to process deposits and withdrawals, reconcile accounts, detect and prevent payment fraud, and comply with anti-money laundering obligations. Financial records are retained for the periods required by applicable law and licensing conditions.

6.3 Regulatory Compliance & AML

KYC and identity data is processed to meet our obligations under applicable anti-money laundering, counter-terrorism financing and licensing regulations. This includes screening against sanctions lists and politically exposed persons (PEP) databases where required by our licensing framework.

6.4 Responsible Gambling

We monitor account behaviour — including deposit frequency, wagering patterns and session duration — to identify signs of problem gambling and to administer responsible gambling tools such as deposit limits, cool-off periods and self-exclusion. This processing is conducted in the legitimate interests of User welfare and in compliance with applicable licensing obligations.

6.5 Customer Support

Communications data — including support chat logs and email correspondence — is used to resolve your enquiries, manage disputes and improve the quality of our support services. Records are retained for quality assurance and dispute resolution purposes.

6.6 Marketing & Promotions

Where you have opted in, we may use your email address to send you information about platform promotions, new features, cricket and PSL betting markets, and other offers relevant to your use of 777cz. You may withdraw your marketing consent at any time by updating your account preferences or contacting support. Withdrawal of marketing consent does not affect the lawfulness of prior communications.

6.7 Platform Security & Fraud Prevention

Technical and device data is used to detect suspicious activity, prevent unauthorised account access, identify duplicate or fraudulent accounts, and protect the integrity of the platform and its users.

6.8 Analytics & Service Improvement

Aggregated and anonymised usage data is used to understand how Users interact with the platform, identify areas for improvement and inform product development decisions. Where possible, analytics processing uses pseudonymised or anonymised data that cannot be traced back to an individual user.

Data Sharing & Disclosure

777cz does not sell your personal data to third parties. We may share your data with the following categories of recipient only where strictly necessary and under appropriate contractual or legal safeguards:

7.1 Service Providers & Data Processors

We engage vetted third-party providers to deliver specific services on our behalf, including payment processing, identity verification, fraud detection, game content delivery, cloud hosting and customer support software. All such providers are bound by data processing agreements that restrict use of your data to the specified purpose only.

7.2 Regulatory & Law Enforcement Authorities

We may be required by law, court order or regulatory direction to disclose personal data to competent authorities. In such cases, we will disclose only the minimum data required to satisfy the legal obligation and, where permitted, will notify the affected User of such a request.

7.3 Licensing Authorities

As part of our licensing obligations, we may be required to share aggregated or individual user data with the relevant gambling licensing authority for audit, compliance review or dispute resolution purposes.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring or sale of all or part of the 777cz business, your personal data may be transferred to the successor entity. In such an event, you will be notified in advance and the successor entity will be required to honour the commitments made in this Policy or provide you with the opportunity to delete your account.

International Transfers

The 777cz platform operates internationally and your personal data may be processed in countries other than your country of residence, including the jurisdiction in which the platform is incorporated and licensed, as well as countries where our third-party service providers operate their infrastructure.

Where personal data is transferred to a country that does not provide a level of data protection equivalent to that of the applicable licensing jurisdiction, 777cz implements appropriate safeguards — such as standard contractual clauses or equivalent transfer mechanisms — to ensure that your data continues to be protected to the standards described in this Policy.

Users in Pakistan acknowledge that their data may be processed outside Pakistan. By using the platform, you consent to such international transfers under the safeguards described above.

Data Retention

777cz retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law, regulation or licensing condition. The table below summarises our general retention approach by data category:

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised and aggregated data may be retained indefinitely for statistical and analytical purposes.

Cookies & Tracking Technologies

The 777cz platform uses cookies and similar tracking technologies to deliver a functional, personalised and secure user experience. This section explains the types of cookies used and your choices in relation to them.

10.1 Types of Cookies Used

• Strictly Necessary Cookies: Essential for the platform to function — including session authentication, security tokens and load-balancing. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, display preferences and responsible gambling limit configurations.
• Analytical Cookies: Collect anonymised data about how users navigate the platform, which pages are visited most frequently and where errors occur. This data is used to improve the platform experience.
• Marketing Cookies: Track whether you have previously visited the platform and, where you have consented, support the delivery of relevant promotional communications. These are only placed with your explicit consent.

10.2 Managing Your Cookie Preferences

You may control non-essential cookie placement through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to use the platform. Your browser documentation will provide guidance on managing cookie settings specific to your browser version and operating system.

Your Rights

Subject to applicable law and the terms of our licensing obligations, you have the following rights in relation to the personal data we hold about you:

• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you may request that it be corrected. You may also update basic account details directly within your account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations (such as AML record-keeping requirements).
• Right to Restrict Processing: You may request that we limit how we use your personal data in certain circumstances — for example, while a dispute about data accuracy is resolved.
• Right to Data Portability: Where processing is based on your consent or on a contractual basis, you may request that we provide your data in a structured, commonly used and machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests, including profiling for fraud detection purposes, where you believe your specific circumstances warrant an override of those interests.
• Right to Withdraw Consent: Where processing relies on your consent — such as for marketing communications — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

To exercise any of the above rights, please contact our support team using the details in Section 15. We will acknowledge your request within a reasonable timeframe and respond substantively within the period prescribed by applicable law. We may request verification of your identity before acting on any data rights request to ensure we do not disclose or modify data at the request of an unauthorised person.

Data Security

777cz implements a range of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure or destruction. These measures include, but are not limited to:

• Encryption of data in transit using TLS (Transport Layer Security) protocols
• Encryption of sensitive data at rest, including passwords and financial identifiers
• Role-based access controls limiting staff access to personal data on a need-to-know basis
• Regular penetration testing and vulnerability assessments of platform infrastructure
• Secure data centres with physical and logical access controls
• Incident response procedures for detecting, reporting and managing data breaches

Despite these measures, no method of electronic transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you as required by applicable law, including the nature of the breach and the steps we are taking in response.

You are also responsible for maintaining the security of your account credentials. Do not share your password with any third party, and notify us immediately if you suspect any unauthorised access to your 777cz account.

Minors & Age Restriction

The 777cz platform is strictly restricted to individuals aged 18 years or above, or the higher minimum age required by the operator or applicable licensing jurisdiction. We do not knowingly collect, store or process personal data from individuals below the minimum eligible age.

If we become aware that personal data has been collected from a person below the minimum eligible age, we will take prompt steps to close the relevant account, delete all associated personal data and, where applicable, return any funds deposited in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered an account on the 777cz platform, please contact our support team immediately using the details provided in Section 15 of this Policy.

Policy Amendments

777cz reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law or regulatory requirements. Material changes will be communicated to registered Users by email notification or by a prominent notice displayed within the platform. The "Last Updated" date at the top of this page will be revised to reflect any change.

Continued use of the platform following the publication of an updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we handle your personal data. If you do not agree to a material amendment, you should discontinue use of the platform and may request account closure by contacting our support team.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how we handle your personal data, please contact the 777cz support team. Our team responds in English and is available around the clock.